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Shipping Costs (Domestic and International) |
| UK and International Domestic Shipping |
Please use the chart below to determine which shipping option is right for you. All shipping occurs on business days only unless otherwise specified.
Please note that a processing period of up to 48 hours may be applied. All orders, including Expedited orders, placed after 3:00 pm will be processed the next business day. |
Free Shipping!
(Orders over £75.00 UK ONLY) |
Free 7 to 14 Working day shipping for domestic orders over £75! |
| £2.95, Standard (UK ONLY) |
7 to 14 Working day shipping via Royal Mail. Includes online tracking. |
| £7.95, Royal Mail Small Air Pack (Europe ONLY) |
10 to 14 working day shipping. Includes online tracking. |
| £14.95 Royal Mail International (WORLDWIDE) |
Standard 14 to 28 day shipping via Royal Mail. Call for more information. |
Please note: It will take up to 48 hours to process your order before shipping, so please call 0844 870 0195 for assistance on shipping.
International Shipping: Shipping costs do not include customs brokerage fees and related tariffs. These fees are the responsibility of the customer. |
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| We ship internationally to the following countries. |
- Australia
- Austria
- Bahamas
- Belgium
- Brazil
- Canada
- Denmark
- Dominican Republic
- France
- Germany
- Ireland
- Italy
- Japan
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- Luxembourg
- Mexico
- Netherlands
- New Zealand
- Norway
- Philippines
- Poland
- Portugal
- Singapore
- Spain
- Sweden
- Switzerland
- United Arab Emirates
- United States of America (USA)
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| Is your country not listed? Please contact customer service at 0844 870 0195 and we'll gladly look into shipping options for your country. |
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| International PayPal Policy |
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Due to various issues with international credit card authorizations, we now require the use of PayPal for all international transactions outside Europe. PayPal is a free and secure intermediary payment service that allows you to pay easily and quickly via credit card and electronic check, among other options. Please visit the PayPal Help Centre for more details.
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| The PayPal application process is quick, easy, and secure, allowing you to shop using your PayPal account at sites based around the world with automatic currency conversions and privacy safeguards. |
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Shipping Rules and Regulations |
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While most orders begin the shipping process immediately, please expect a 24 to 48 hour period for order processing. Shipping occurs once payment is approved, the address is verified, and the item is prepared. If an item is not in stock, you'll be notified by phone or email.
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If anything is on back-order, and we have other ordered items in stock, we can send out what we have immediately. Simply select the appropriate checkbox during your checkout. We'll contact you when the back-ordered items arrive and ship them to you at no extra charge.
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The free shipping offer is applicable to orders over £75.00 after coupons and discounts have been applied.
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All Royal Mail deliveries must be made to a verifiable and physical street address. We do not ship to P.O. Boxes.
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If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be present at the designated shipping address.
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If your order is being delivered to an office building, apartment complex, or similar facility, or to a public institution such as a hospital, hotel, school, etc., the carrier may accept the signatures of mailroom employees, receptionists, and similar administrative personnel upon delivery. Upon signature or acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order. We are not responsible for lost or stolen items delivered in accordance with the delivery practices noted above.
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All international orders must be paid via PayPal. This is to alleviate many of the issues and delays that we've experienced while trying to verify international credit cards.
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The listed shipping fees do not include charges imposed by your country's Customs Agency. The package recipient is fully responsible for any additional fees imposed by customs, including any tariffs and duties. Sometimes customs will charge a fee, and other times they will not. If you have any questions regarding tariffs and duties please call the Customs Agency for your respective country.
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| Tracking An Order |
Packages may be tracked online with Royal Mail, Just go to RoyalMail.com and select tracking. If you cannot locate your tracking information, please call us toll 0844 870 0195. A customer service representative will be happy to help you. |
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